Forum Discussion
I have done a box refresh, no help. Reset YouTube app multiple times no help. When you hit last its the same as hitting info now. Instead of jumping you out of the current video or menu and back up one level it just splits the screen in half and you have to scroll all the way down hit home and end up back as if you had just started Making the app a horror to use vs other solutions.
Same here...This last update totally negated any fix that previously worked.
- elynejae4 years agoNew Contributor II
I wonder how we can get Cox to fix this? I’ve called them 3 times already about this and they have no clue what I’m talking about and have not been able to offer any kind of help whatsoever other than to tell me that the remote is probably broken and I need to get a new one (which proves they don’t understand the underlying problem). Do any Cox moderators/employees actually read any of this? Someone help us!
- MariaL4 years agoModeratorHi elynejae,
This issue was forwarded to our video/programming team by my peer Allan. I have reached out for an update. My team will follow up with you here once we receive feedback.
Maria
Cox Support Forum Moderator- elynejae4 years agoNew Contributor II
Thank you, Maria!!!!! 🙂
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