Forum Discussion
Andrew_Wees
Contributor III
there is no modem in the boxes it's over coax
Bruce
2 years agoHonored Contributor III
If you do this, you'll see the DOCSIS stuff.
- On the remote, hold down Exit for 5 seconds
- Press Down arrow 2 times
- Press 2 on keypad
(This kinda confuses Contour but eventually its diagnostic page will load)
- Highlight System
- On remote, press OK
- Highlight DOCSIS
- Darkatt2 years agoValued Contributor III
Thank you, my response may have been more blunt, since I used to work for cox, and KNOW what is inside those boxes, LOL.
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