Forum Discussion

eddienlori's avatar
eddienlori
New Contributor
13 days ago

iPhone app remote control

Hello
I’ve done a little bit of research and it seems like the apps available on an iPhone are similar to a universal remote.  I’ve downloaded an app for my iPhone and it’s connecting with my TV. I can change the volume. The only thing I cannot get it to work is to change the channel when I press Guide on the app. It does not bring up the Cox channel listing..  

Could anyone offer some guidance if there is a setting or something I need to do to make the app channel light up work on my iPhone app please?

Thank you very much

 

  • RobertS1's avatar
    RobertS1
    Moderator
    12 days ago

    Hello Eddienlori, Thank you for reaching out about finding a potential remote app that will work with your Cable box.  If you would like send me an email at cox.help@cox.com with your full name and address I would love to assist you in looking over some of the details for your device and what option may be possible.