Forum Discussion

PlaneJane65's avatar
PlaneJane65
New Contributor
2 years ago

ION, channel 86 keeps breaking up. I can not watch it at all. It is one of my favorite channels.

Why does ION T V keep going in and out and breaking up so badly. What is the deal?

  • WiderMouthOpen's avatar
    WiderMouthOpen
    Esteemed Contributor

    Is it happening on all the boxes in your house? Any problems with other channels?

    • PlaneJane65's avatar
      PlaneJane65
      New Contributor

      This is happening on all my boxes.  It has been happening for a couple of months.

      • WiderMouthOpen's avatar
        WiderMouthOpen
        Esteemed Contributor

        I would check to make sure the connections on the splitter is tight. The splitter can be found connecting all the coaxial outlets in your house together. If possible, replace the splitter. If that doesn't work, call or email Cox at cox.help@cox.com with your account info requesting a technician. Even if it's a problem in your wider area, that will draw attention to it.