Forum Discussion

qbertusofborg's avatar
qbertusofborg
New Contributor II
3 years ago

I'm trying to order the variety pak online, but cox wants to make me get a second contour box. I only have 1 TV. How can I get around this?

I''m trying to order the variety channel pak online, and cox is making me order a second contour box. I only have 1 TV, this makes no sense. How can I get around this?

  • Bruce's avatar
    Bruce
    Honored Contributor III
    3 years ago

    I'm unsure but is your current box the Mini Box?

      • Bruce's avatar
        Bruce
        Honored Contributor III
        3 years ago

        I'd skip ordering online and send an email to Cox at cox.help@cox.com with your full name and complete address.

  • Darkatt's avatar
    Darkatt
    Honored Contributor
    3 years ago

    I would call and speak to sales, or retention. See if you can add the variety pak AND lower your bill at the same time.