Forum Discussion

let_me_live_my_'s avatar
let_me_live_my_
New Contributor
3 years ago

I have been experiencing audio drop outs while watching tv. Anyone else having this issue?

I've been having audio drop outs multiple times during every tv show I watch.  Some shows have more drop outs than others but it has been happening consistently for about a week.
CrystalS's avatar
CrystalS
Former Moderator
3 years ago
Hello @Let Me Live My Life on TV

I am so very sorry to learn of your TV troubles and I'd like to help. We have had several customers reach out to us about this issue we are monitoring it now. I'm here to help. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.

Crystal S.
Cox Support Forum Moderator