Forum Discussion

wdearborn's avatar
wdearborn
New Contributor
4 years ago

I have a 6 DVR that started deleting all recorded shows Monday night

I have a 6 DVR that started deleting all recorded shows Monday night and AGAIN it deleted the next day recordings from Tuesday evening. I get up (Wed Morning) and they ARE ALL GONE!!! AGAIN!!!! 

If COX can't fix this, I'll cut my cord and move on to something else, I pay WAY WAY too much for this ** to be happening.

WHAT IS GOING ON!?? and FIX it!

  • Bruce's avatar
    Bruce
    Honored Contributor III
    4 years ago

    I think Cox is sending "pings-of-death" to manipulate subscribers into Cloud Recording.

    Anybody know of problems from other recording providers?

    • wdearborn's avatar
      wdearborn
      New Contributor
      4 years ago

      I keep my recording ah 10% or less. So no, my recorder was and is not full. but that wouldn't explain why ALL of them get erased.

      • MariaL's avatar
        MariaL
        Moderator
        4 years ago
        Hi wdearborn,

        Please press the Contour button on the Cox remote and highlight Saved, then press OK. Highlight Recordings. Scroll down to Recently Deleted. Are your shows in this folder?

        Maria
        Cox Support Forum Moderator