Forum Discussion

pvaz2000's avatar
pvaz2000
New Contributor
7 years ago

HTTP Status 403 - Request Forbidden. Transaction for verifying Cox on activate.fox.com

I am trying to add Fox Now to my firestick, and when I go to activate.fox.com to put in the activation code from my TV, it then asks me to verify that Cox is my cable provider.  When I do  that, this message pops up.  Anyone know what is going on?

  • Becky's avatar
    Becky
    Moderator
    7 years ago
    Hi Pvaz2000, after you choose Cox as your cable provider, a Cox login page asking for your Cox User ID and password should load. Are you seeing the "HTTP Status 403 - Request Forbidden" page prior to seeing a Cox login page? -Becky, Cox Support Forums Moderator
    • gadgetgirl's avatar
      gadgetgirl
      New Contributor II
      7 years ago

      I am having the same problem. And yes, the HTTP Status 403 is coming up BEFORE the Cox login page. I can’t get past the 403.

      • Becky's avatar
        Becky
        Moderator
        7 years ago
        Thanks to both Pvaz2000 and Gadgetgirl for reporting this issue. It sounds like a problem with the Cox authentication process for Fox Now. I've forwarded this thread to our app development team for further investigation. -Becky, Cox Support Forums Moderator