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stevechow's avatar
New Contributor

How to cancel a series recording when there are no upcoming episodes listed

On Contour I could not figure out how to cancel a series recording when there are no upcoming episodes listed.  I tried chat with cox and when they couldn't find the answer they asked for my email and said they would elevated to Tier 2 and have someone email me the answer.  I later figured this out thanks to a post on another cable provider's tech forum.  To delete a series from the Contour series priority list simply scroll down till you are on the series you want to cancel then push the "D" button the Contour remote.  You will then be asked to either Cancel Recording or Keep Recording.  Select Cancel Recording and the series will be deleted from your priortiy list.

3 Replies

  • CarolLM's avatar
    Former Moderator
    Hi there valued customer, thanks for the feedback and I'm glad you found the answer. Please don't hesitate to reach out with any further questions or concerns. -Thanks, Carol
    • Aristotle6's avatar
      New Contributor

      Why isn't this answer listed in your program guides? 

      Is there a way to manually record a block of time on a particular channel... I would ask for a manual way to record a program but it's not what I really want to do... sometimes programs are switched to another channel. 

      • MariaL's avatar
        Hi Aristotle6,

        We currently do not have an option to record a block of time. I will share this recommendation with our Product Development Team.

        Maria L.
        Cox Support Forum Moderator