Forum Discussion

rlgrot's avatar
rlgrot
New Contributor III
8 years ago

How do you set up two Contour boxes in same house to each function as an individual box? Do not want to mix recorded shows on both server boxes.

I got two main boxes because Cox said They would be separate entities....meaning my wife's Contour unit would have her scheduled and saved shows and mine would have mine. That is not happening. Both ...
rlgrot's avatar
rlgrot
New Contributor III
8 years ago

Cox tech came to house and put a filter on each box.  It did not work.  I still have the boxes talking to each other.  what a pain in the A! Can't believe you cannot have each box act independently.  How do you know if you have Contour 1 or 2? Just got my units the last 5 days.  

  • Becky's avatar
    Becky
    Moderator
    8 years ago
    Hi Rlgrot, Contour 1 allows for two stand-alone DVRs in the same household. I thought the same was possible with Contour 2, but, apparently, the system wasn't designed that way. (I learned something new today.) If you have an Arris or Pace Xi or XG receiver, that's Contour 2. - Becky, Cox Support Forums Moderator