It seems like I may have selected the STARZ button on the email, but for some reason had to call because I did not see or was able to pick any stations on my TV. You may try doing a search of STARZ while in you email and look for the email, or look in your trash folder if it got deleted. Not sure how long an elapsed time they gave the free service....mine was around June, and I did it within a month of attaching my 2 Contour DVR's. My self install was basically remove the old, plug the new and return the boxes to Cox. Since I had 2, I think I got 2 emails....
wait i did find it. going to send to them!
So, you found the paper mailing...send it in, make a copy first or take a pic on your cell. Maybe you will get lucky and get a response back or even an email with the promotion offer, or even a COX rep responding on this thread whether promotion is still in effect....for every one else in the same boat.
actually, I was able to retrieve the email from my trash folder. Not sure anyone can view it but m.em.cox.com/.../m.jsp
got it - looks like they were able to "find it". No action or codes on my part. From Cox:
"I was able to locate the proper discount and have added Starz to the account. This discount is good for 12 months and starts as of today. The normal rate for Starz is currently $12.00 per month and will automatically be applied to the account should you decide to keep it after 12 months.
Brian
Cox Social Media Support Specialist"
