I have purchased a movie that I no longer wish to have on my Contour box. Right now it is listed under the purchased tab. I wish to delete it from that screen and from my device. I have tried the settings - manage devices suggestion and I can get anything to happen.
Thank you for your reply. While that makes no sense whatsoever, you are the first person to at least give me that information. I chatted with 5 people yesterday who never once gave me that info.
The purchase might be associated to your account instead of the cable-box. Even if you replaced your cable-box, your account info would push your purchase history to the new cable-box.
You could try sending an email to Cox to clear it from your account. It might take a few levels of bureaucracy but worth an attempt.
Send an email to cox.help@cox.com with the following:
- URL of This Post
- Full Name
- Complete Address
