Hi My cable is the entire house has been out since last night!

gftsaustin 

Oh, no! I'm so sorry your service has been impacted since late Tuesday. I know how important it is to stay connected to the things you care about and enjoy. I was able to locate your account using your forums credentials and see we have someone working right now to restore service in your area. There is an outage alert in the Cox app. Outage info and account-specific alerts are available at your fingertips when you sign in to the Cox App. Alerts in the app are updated in real-time. Learn more at https://www.cox.com/residential/learn/cox-app.html. Check out the Contour app to watch your favorite programming on most channels. 

 

While there's no estimated time of repair right now, I do see that your equipment is currently online. It should be working right now, but you may see interruptions while our teams continue to work. We value your business and want to be sure all of your concerns are addressed.  If you are still having trouble once the outage alert has cleared please try power cycling your boxes and if trouble continues after a reboot please email our team at cox.help@cox.com with your full name, complete street address, a description of the trouble and a link to your post here in forums.