Forum Discussion
Eamderson
New Contributor
We are having the same problem. It seems like there is a longer than normal lag for the box to respond. If you press multiple keys before it responds I think it may appear to need to a reboot. I was going to exchange my box and see if that helps but it sounds like you tried this and it continues to be a problem.
StephanieA
6 years agoFormer Moderator
Eamderson,
We were able to review the signals to the receiver and it seems we will need to make an appointment. Please email us at cox.help@cox.com with the account details and a link to your post.
StephanieA
Forum Support Moderator
We were able to review the signals to the receiver and it seems we will need to make an appointment. Please email us at cox.help@cox.com with the account details and a link to your post.
StephanieA
Forum Support Moderator
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