Forum Discussion

mbholland's avatar
mbholland
New Contributor
7 years ago

HELP ... Multiple Attempts to Resolve RDK 03033 Error Code have Failed

Help!.... For the last several months I have been trying to find resolution to my RDK 03033 issue that seems to occur nightly with my Contour 2 DVR box.  I have had countless number of technicians co...
Eamderson's avatar
Eamderson
New Contributor

We are having the same problem.  It seems like there is a longer than normal lag for the box to respond.  If you press multiple keys before it responds I think it may appear to need to a reboot.  I was going to exchange my box and see if that helps but it sounds like you tried this and it continues to be a problem.

StephanieA's avatar
StephanieA
Former Moderator
7 years ago
Eamderson,

We were able to review the signals to the receiver and it seems we will need to make an appointment. Please email us at cox.help@cox.com with the account details and a link to your post.

StephanieA
Forum Support Moderator