Forum Discussion

cindy_h's avatar
cindy_h
New Contributor
3 years ago

HBO Max doesn't fully open on my Contour, even though Netflix and Disney+ work fine.

The HBO Max app opens to each show site, but the selected episode won't open on Contour.  An error message pops up to contact my provider, which I did.  Cox told me to contact HBO Help, which again t...
CrystalS's avatar
CrystalS
Former Moderator
3 years ago
Hello @Cindy H,

I am so very sorry to learn of your HBOMax troubles and I'd like to help. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address and the error message with a link to this thread so we can get started. We look forward to speaking with you on this matter.

Crystal S.
Cox Support Forum Moderator