has anyone had their ON DEMAND stop working?
I have made 6 phone calls to Cox. I have had 2 technicians come out to the house. No one at Cox knows how to fix this!
Forum Discussion
Hi rosegardener 7, Thank for reaching out to us. What issue are you having with your On-demand service?
Xavier
Cox Social Media Support Specialist
Xavier
Cox Social Media Support Specialist
I haven't had ON DEMAND for eleven days. I have two open tickets and no one in Atlanta in the tier 3 group has started working on this problem.
- Hello, this case is being handled by our Video Escalations Team, and we're sorry for the ongoing service issues. When we receive additional information regarding this escalation, we will follow up with you. -Kevin M. Cox Support Forum Moderator
