in reference to the channel issue, this may be an indication of a defective receiver.
OK, Bruce. If you wind up having to replace that wacky cable box anyway, now's your chance to swap it for a Contour 1, unless there's something you like about what you have now.
I suppose Kirk, Spock, McCoy and Scotty probably would have had a Contour 2 (if not for the absence of anything resembling TV, videos or movies on the Enterprise), but that's only because they wouldn't have been able to operate a Contour 1. "Computer, show me the SyFy channel".