FREEZING CONTOUR CLOUD
Cloud dvr freezes, wont play back, skips. What the heck people! Seems this is a common problem. We are paying hard earned money for this service. WHAT IS THE FIX?
Forum Discussion
We switched from a Cox dvd in our home to Cox Cloud DVR and we experience constant freezing, loss of voice, sometimes for seconds, other times for minutes - very unhappy - any ideas???
We continued to have issues w/ the Cox DVD so we also switched to Cox Cloud DVR. What to do? Despite going back to the recording, starting over, nothing solves the issue. Why is it there is not an issue when Cox sends out the bill alerts? Cox has no issue in continuing to increase their fees and their service is worse than ever. It should be illegal for this to continue.
Hi, there. I'm really sorry for the issues with your DVR service. if you go back to the recording and retry playback, does it pause at the same places, or does it correct the stutter? Thank you, in advance.
I am working directly with Cox on my issue, they acknowledge the problem exists across many customers - I will no longer update this post - thx for all the replies
You're welcome. Thank you for the update.
