Forum Discussion

Tukee_TV's avatar
Tukee_TV
New Contributor
5 years ago

Fox NFL Jerky Feed

I live in Ahwatukee in Phoenix and have been experiencing a jerky or stuttering on the video feed on Fox during football games (cable tv). All other networks are fine as it seems to only be problematic during the football broadcasts. Commercials are fine.  This occurred a few weeks ago and when I called they said it was a network problem regionally. I am surprised this hasn’t been fixed. Have others experienced this?

  • KevinM2's avatar
    KevinM2
    Former Moderator
    5 years ago
    Hi Tukee TV, we're sorry to learn about the service issues you're experiencing, and this will require additional troubleshooting. Can you please email us at cox.help@cox.com? We can also be reached on Facebook and Twitter as well. We may have to review the video feed from the broadcaster and have this case escalated if this is indeed the issue. -Kevin M. Cox Support Forum Moderator