Forum Discussion

PJS2's avatar
PJS2
Contributor II
2 years ago

Fox channel problems

Fox channel is freezing and cutting in and out and pixelizing (sp?). This has been going on for about a week. All other channels are fine. Any ideas?

Update - now it's gone black with a "this channel is temporarily unavailable" message! What a PITA.

4 Replies

  • Darkatt's avatar
    Darkatt
    Honored Contributor

    If you are getting digital tiling, it indicates a problem with the cable signal. Each channels is on a different frequency, so one channel can be affected, all others could be fine. It could be ingress, or a fitting, or a bad cable, but the only way to determine that is with a technician. Call Cox, and setup a trouble call to have it fixed. 

  • Bruce's avatar
    Bruce
    Honored Contributor III

    If your cable-box is sharing a splitter with your Internet modem, I'd bypass the splitter and test the signal.