Forum Discussion

rms59's avatar
rms59
New Contributor II
7 years ago

Foscam security cameras no longer work with new software update.

I have Foscam R2 security cameras that display video on my Android and Iphone that worked WAN and LAN flawlessly until this morning. Now, with the new software update, the cameras will not show up on...
KevinM2's avatar
KevinM2
Former Moderator
7 years ago
Hi Rms59, the signal levels on your modem look great and we are not detecting any packet loss at this time. Are you having issues at all connecting any other devices in the home, aside from the Foscam R2 security cameras? If the issue is solely occurring with the Foscam R2, then we would recommend contacting the manufacturer. Have you reset the modem by chance or just the security cameras? We would also recommend power cycling the modem as well. -Kevin M. Cox Support Forum Moderator
rms59's avatar
rms59
New Contributor II
7 years ago

Also.... I wonder if Cox changed something so its software only supports it's own security systems.