This has nothing to do with packet loss or signal levels as everything was working moments before the Cox software update.on all 6 cameras of various models. Now, they work on WAN but not locally (LAN). I've reset your modem several times and the camera software as well and spent a half hour with one of your support techs who can't figure it out either. I emailed the manufacturer of the camera viewer app (who has sold a million of them) and this was his response...
Most routers will recognize that a WAN IP (or a hostname) is actually your own and then redirect traffic back into the internal network.
This is called NAT LOOPBACK, and allows you to enter one address for access both from inside and outside your network.
1. reboot router (that function might have hung)
2. check router settings to ensure NAT LOOPBACK is enabled (also try turning off NAT acceleration)
3. if all fails, get a new router.
I even tried another IP Camera viewer and it has the same problem.
You guys broke something and I don't expect it to get fixed and for that I may end up spending money for a router with better software as security cameras are important to me.
