Forum Discussion

lleldridge56's avatar
lleldridge56
New Contributor
5 months ago

fast forwarding a recorded show no working

When watching a recorded show if I try to fast forward it goes forward a little then freezes for a while then jumps ahead. 
LatitiaS's avatar
LatitiaS
Moderator
5 months ago

Hi lleldridge56,

I am sorry to learn of your troubles when trying to watch your shows.  That sounds incredibly frustrating.  Are you noticing any issues when watching live TV?  Does this happen on multiple recordings?  

Cox Support Forum Moderator

  • Currac's avatar
    Currac
    New Contributor
    5 months ago

    Same for me, started yesterday I can’t watch anything I recorded ! 

  • Denise21's avatar
    Denise21
    New Contributor II
    5 months ago

    Same here, I can't watch anything I've recorded. 

  • lleldridge56's avatar
    lleldridge56
    New Contributor
    5 months ago

    I’ve not tried to ff live tv. Yes, multiple recordings.  Also now getting error XRE 06014.  These are not recordings from prior to August.  

    • LisaH's avatar
      LisaH
      Moderator
      5 months ago

      Hi. You can also reach out to us on Twitter at CoxHelp via DM, visit us on Facebook via private message, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. Thanks, Lisa, Cox Support Forums Moderator