Forum Discussion
Is this box new? If not, had you changed anything recently as far as audio/video?
It’s not a new box, did not change anything
- Bruce2 years agoHonored Contributor III
I don't know how far "Failed to Download Image" is in the operational sequence of a cable-box. Perhaps its a specific frequency on the network affecting downloads.
Is the cable-box connected to a coaxial-cable splitter? If so, could you directly connect the cable-box to the coaxial wall-outlet? If your Internet modem is also on this potential splitter, you'll lose Internet service until your reconnect its splitter.
- ptamom2 years agoNew Contributor
It is not on a splitter
- Bruce2 years agoHonored Contributor III
Is your Internet modem in the same room? Is it connected to the same coaxial wall-outlet? Do you have multiple cable-boxes in your house? If so, could you swap one of the other cable-boxes with the problematic one?
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