ESPN and other sports channels are glitchy
All channels are okay, but when we turn on espn to watch sporting events, it’s glitchy and stops every couple of seconds...does this happen to anyone else?? We can’t watch sporting events because of...
Forum Discussion
Yes, this is an issue for the last 4 weeks. I have had two technicians out to check all equipment etc... and still happens. I have 6 tv's with various types of boxes and happens on all. Tech told me Cox is aware of Channels 27 56 and 61 along with a few others. Problem is when I called to have my bill adjusted for known issues to channels that I am paying for they said they do not have in the records that this is a known issue..... Why - because they need to refund customers who are paying for these channels that do not work!!!!
Calling cox is a HUGE headache.....no one can fix the issue and getting a refund?? That’s been a headache too
- Hello Ejyen,
Thank you for reaching out to the Social Media Team. We would love to see if we can help you get this issue resolved. This appears as if you may need someone to investigate your account personally. We would be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.
Sharon
Cox Support Forum Moderator
