Error XRE 03090
Have been getting error code xre 03090 trouble playing the channel and then it scrolls through all the channels and this pops up every time. Have been getting this on both boxes for two days now. Did...
Forum Discussion
Hi Alaura521, the Contour 2 system is much more powerful than our previous platforms, meaning, they require a lot more signal strength in order to operate correctly. To confirm, is this error popping up on multiple channels while watching live TV? If so, please include a link to this forum thread and email us at cox.help@cox.com. Our next course of action will be to schedule a service appointment.
If the issue is related to the Cox equipment or Cox wiring, you will not be charged. If the technician determines the issue not to be related to the Cox equipment or wiring, a $75 fee may be assessed on the account. -Kevin
-Kevin M. Cox Support Forum Moderator
