Hi Hotsensation_1, are you using the Contour app on a smart device or are you using the web browser www.watchtv.cox.com when you receive this error message? If you are using a web browser, we also recommend clearing your cookies/cache and also trying a different browser. Here is a complete list of our out-of-home channels:
www.cox.com/.../contour-app-out-of-home-channels.html
If these steps do not resolve the issue, we encourage you to reach out to our team at cox.help@cox.com, for further troubleshooting. -Kevin M. Cox Support Forum Moderator
