Forum Discussion
Darkatt
3 years agoHonored Contributor
Try re-seating all coax connections, or possibly replace the coax from the wall to the box. If after that you are still having issues, call cox, and get a tech out. You may want to consider the Cox Complete Care, because if the issues is found to be a wiring/connector issue after the Demarcation point, usually an audit box outside the home, then without the CCC, you may get charged for the technician. If the problem however is the delivery of service up to the home, then Cox will repair at no charge. It's definitely a signal issue, but WHERE it is, that requires a tech to figure out.
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