Forum Discussion

ekm's avatar
ekm
New Contributor
6 years ago

Error code APPS 04036

Over the past few weeks I have been receiving this error code while trying to watch AMAZON PRIME.  Usually if I exit the app and restart the problem is solved.  At times I need to reboot my Contour box.  Any suggestions for resolving this issue. 

  • KevinM2's avatar
    KevinM2
    Former Moderator
    6 years ago
    Hi Ekm, we're sorry to learn about these issues, and we may need to escalate this issue. To get started, can you please reach out to us at cox.help@cox.com, Facebook or Twitter? -Kevin M. Cox Support Forum Moderator