My DVR erases everything at least once a week. The recordings are gone along with favorites and scheduled recordings. This is a Cloud system and I have three receivers. It is really frustrating to re-program the schedule every few days.
Hi Jonlaw, we want your services to work as they are intended to work. I apologize for the inconvenience and frustration you are experiencing with the DVR. I am happy to help troubleshoot the issue. Please private message us with your home address, your first/last name, and the name of the primary account holder. Thank you, -Mike