Forum Discussion

Hiphubby123's avatar
Hiphubby123
New Contributor III
5 years ago

DVR tuner issue

If I have a 6 Tuner DVR, then why is it showing all tuners in use if we only have 4 shows being recorded?

conflicts
DVR recording
tuners
  • ColleenD's avatar
    ColleenD
    Moderator
    5 years ago
    Hiphubby123,
    Do you have client boxes? If so, they could be reserving tuners for pausing and rewinding. Watching a channel on the DVR also requires a tuner.

    -Colleen
    Cox Forums Moderator
    • Hiphubby123's avatar
      Hiphubby123
      New Contributor III
      5 years ago

      It happened again just now.  In answer to your question, I guess I’m unsure what you’re asking me.  I do have three client boxes.  Do I need to disable a feature on those boxes in order to truly have the full 6 show recording availability?

      • Bruce's avatar
        Bruce
        Honored Contributor III
        5 years ago

        While recording, watching or simultaneously recording and watching via simultaneous devices require separate tuners.