Forum Discussion

Hiphubby123's avatar
Hiphubby123
New Contributor III
5 years ago

DVR tuner issue

If I have a 6 Tuner DVR, then why is it showing all tuners in use if we only have 4 shows being recorded?
conflicts
DVR recording
tuners
ColleenD's avatar
ColleenD
Moderator
5 years ago
Hiphubby123,
Do you have client boxes? If so, they could be reserving tuners for pausing and rewinding. Watching a channel on the DVR also requires a tuner.

-Colleen
Cox Forums Moderator
  • Hiphubby123's avatar
    Hiphubby123
    New Contributor III
    5 years ago

    It happened again just now.  In answer to your question, I guess I’m unsure what you’re asking me.  I do have three client boxes.  Do I need to disable a feature on those boxes in order to truly have the full 6 show recording availability?

    • Bruce's avatar
      Bruce
      Honored Contributor III
      5 years ago

      While recording, watching or simultaneously recording and watching via simultaneous devices require separate tuners.

    • DustinP's avatar
      DustinP
      Moderator
      5 years ago
      Hiphubby123,

      The Host DVR Contour box will be able to record as long as there are no scheduling conflicts for the 6 programmed DVR recordings. -Dustin