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Andy_B123's avatar
Andy_B123
New Contributor
6 years ago

DVR shows that it is scheduled to record but I show no recordings save

HD DVR Contour box indicates it is recording shows I selected but they (the recorded shows) never show up in my "Saved" shows. I have tried viewing "All Devices" but the shows are not saved. This is the second box I received for the same problem. I still show that my shows are "scheduled" to record but they don't show up?

1 Reply

  • KevinM2's avatar
    KevinM2
    Former Moderator
    6 years ago
    From what it sounds like, it's possible there's a scheduling conflict for your DVR. For example, if you have the Record 2 DVR service, and you're watching TV, only one show will record. If the device is not in use, then up to two shows can be recorded at one time. For additional support, please feel free to email us at cox.help@cox.com. -Kevin M. Cox Support Forum Moderator