DVR Recordings Disappear
Recordings keep disappearing from my DVR. They were not watched or deleted, are less than 1 year old, and the DVR is only 75% full. I’m forced to monitor this daily. A recording made 7/14/24 was s...
Forum Discussion
Hi, there. I'm so sorry for the lost recordings. I'd like to help. Please email us the physical address and any other pertinent information to Cox.Help@cox.com with your name and a copy of this forum message. I will be glad to look into this for you.
I just sent a very long email to Cox with details about both the DVR & Rebooting problems. I tried to also post it in its entirety as a reply to CurtB but it doesn't show up yet. A similar thing happened a few days ago so either the Forum software is buggy or I'm doing something wrong. I click on Reply, then a box appears and I type my comments in it, then click on Reply in the lower right corner of that box and poof! it's gone.
