Forum Discussion
Hi MasterMyDomain, I have had the same issue happen to my DVR after an update. I was able to restore the recordings by restarting the cable box (unplug the power cord, wait 1-2 minutes, plug the power cord backl in), It may take a few minutes for the box to restart, If you still need support, feel free to reach out to us through social meedia facebook or X, or email us at cox.help@cox.com. Include a link to your forum message. Thank you,
- MasterMyDomain18 hours agoContributor
I tried that without success, but it's been 2 days since the daily update that caused it so I'll try it again immediately after the next time a recording disappears. Thanks for your help.
- MichaelJ17 hours agoModerator
MasterMyDomain, Sounds like a plan. If you still need support, feel free to contact us through social media Facebook or X, or email us at cox.help@cox.com. Include a link to your forum message. Thank you,
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