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BadDeal's avatar
New Contributor

DVR Playback

DVR Playback in the evening is nearly un watchable.  I experience frequent and random "freeze ups" of the recorded playback and also intermittent sections of no sound.  In addition the system is either slow to respond to the remote and/or the remote command is ignored.  This is not acceptable and I ought to get a reduction in my bill until the problem is corrected.