DVR Box Missing Scheduled Recordings And Freezing Up On Playback

Question

Within the past few days, we’ve noticed two recurring problems with our DVR box. &nbsp;First, some preset recordings are being missed and programs are not being recorded. &nbsp;We get no error messages, just missed recordings. &nbsp;Also, on several completed recorded programs when we play them back the recording stops after about 15 minutes and freezes up. &nbsp;We cannot watch the remainder of the recorded program. &nbsp;Resetting the box does not appear to fix either issue. &nbsp;Is it time to exchange our DVR box for a new one?

marial · Answer

Hi Hiphubby123,

Let us investigate this issue. Please email my team at cox.help@cox.com with this post, your full name and complete address.

n8vscot · Answer

Happens to me all the time, reboot your system/reset cable box.

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DVR Box Missing Scheduled Recordings And Freezing Up On Playback

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