Forum Discussion

Hiphubby123's avatar
Hiphubby123
New Contributor III
3 years ago

DVR box cancelled all of our series recordings again.

For the second time in less than one month, our DVR box has cancelled all of our series recordings with no warning.  We can still set manual one time recordings but this is obviously a Cox system iss...
Brain01's avatar
Brain01
Contributor
3 years ago

This issue just happened to me today.  I went from 45 scheduled shows to 7.  The series priority is still in tact.  

  • JonathanJ's avatar
    JonathanJ
    Former Moderator
    3 years ago
    Hello,


    I apologize for any inconvenience this has caused. Our network team is aware of this issue with the Contour 2 DVRs. A fix will be implemented during tonight's reboot. Let us know if this resolves your issue.

    Jonathan J
    Cox Moderator
    • Brain01's avatar
      Brain01
      Contributor
      3 years ago

      The fix seems to have worked.  Thank you.