Forum Discussion

BeagleMom's avatar
BeagleMom
New Contributor
7 years ago

DVR Auto-extending regular season Soccer Matches--why?

Why do regular season soccer leagues have auto-extend when recording them and how do I turn this off? I am a fan of the Premier League (shown on NBCSN) and the Bundesliga (shown on FoxSports). They b...
Becky's avatar
Becky
Moderator
Hi BeagleMom, you can disable the auto-extend feature from the Settings menu. Press the CONTOUR button on your Cox remote. Use the arrow button to highlight the Settings gear icon, and then press OK. Press the down arrow to highlight Preferences, and then press OK. Use the down arrow to highlight General, and then press OK. Use the down arrow to highlight Auto Pad Recordings, and then press OK. You can then toggle the Auto Pad Recordings option On and Off. -Becky, Cox Support Forums Moderator
BeagleMom's avatar
BeagleMom
New Contributor
7 years ago

That is already off, but this issue still exists. 

  • BrianM's avatar
    BrianM
    Moderator
    7 years ago
    From what I have read and looked into about the auto extend feature, it looks like this automatically kicks in with sporting events. I just tested it myself for the Fox Sports match up this coming weekend and it says right before you set it to record that this event will automatically extend.

    Brian
    Cox Support Forum Moderator
    • BeagleMom's avatar
      BeagleMom
      New Contributor
      7 years ago

      That is what I am trying to stop on soccer matches when it is not necessary. But I can’t get my request to anyone who could change this. And as I said, it is not a feature that is always on for soccer matches as it was not automatic for the World Cup. So it is something that is put into a schedule, so it should be easy to stop. 

      • Aristotle6's avatar
        Aristotle6
        New Contributor
        7 years ago

        OK, why can't you turn off this feature for ALL soccer games.  If one game is auto extended by 1.0 hours (which is ridiculously long), you can't record another game starting shortly after the first game ends. We know which games will go to OT (rare during the regular season) and can manually extend those games.  Please fix this.  This ruins Saturday morning English Premier League games that we want to record.   It's a simple fix, so please fix it.