Dreaded XRE-06014
I am trying to watch a specific program I recorded on my dvr. However, I keep getting the error code indicated in the title. It is only happening for this single program. I have done all the ritual ...
Forum Discussion
Just moved to the new wireless cable box with Fiber last weekend and I get this constantly, same exact symptoms, same exact attempts to fix. Cox obviously can’t fix the issue as this error code appears as an issue for years. I get that it happens during a recording because it dropped when it was recording, so you’re supposed to target the drop-outs, but it looks like this can’t be fixed??? 1st you remove my bundled pricing and jack my bill up, then take my DVR w/hard drive, make me go to cloud DVR and can’t deliver. Sad
Hello, I am very sorry you’ve not had the best experience with Cox. I understand how important communication and reliable service is. We value your business, and we would be happy to help. Please email us your “full” name, “complete” address, and a copy of your post to Cox.Help@cox.com for further assistance. Thank you!
