Forum Discussion

amosher5's avatar
amosher5
New Contributor
6 years ago

Disney +

I payed for the new Disney+, how can I watch it? Will an app appear or will there be channels?
Hamilton23's avatar
Hamilton23
New Contributor

I have the same question.  Will there be a an app like there is currently for NetFlix, Amazon Prime, etc?

Becky's avatar
Becky
Moderator
6 years ago
Hi Hamilton23, to learn more about Disney+, go to whatsondisneyplus.com/.../. We don't know if Disney+ will be available on Contour 2. -Becky, Cox Support Forums Moderator
  • Sean_LDR's avatar
    Sean_LDR
    New Contributor
    6 years ago

    With Disney signing up 10 million subscribers on day one, I would think this would be a bit more priority for Cox to address.  Can we as users add the Disney + ap to our Contour selections?  When will Cox address this?  Netflix, Amazon Prime.... should be a no brainer addition.

    • Virtualchris's avatar
      Virtualchris
      New Contributor
      6 years ago

      I totally agree. Amazon prime video is another pay-to-stream and its available on contour2 from cox. Where is Disney+ ??? I watch on my xbox downstairs but no way to watch upstairs. COX PLEASE ADD THE DISNEY+ APP!!!

      • LisaH's avatar
        LisaH
        Moderator
        6 years ago
        Hi Virtualchris and Sean LDR. We would be happy to submit a request for this app for you. To do so, please send an email to cox.help@cox.com and include this link along with your complete address and name on the account. Thanks, Lisa - Cox Support Forums Moderator
  • Virtualchris's avatar
    Virtualchris
    New Contributor
    6 years ago

    "We dont know" what kind of answer is that??? Find out! Or WE (customer) dont know if we will stay with cox if that's what it takes to get this obviously huge streaming service available on our provider devices. No wonder so many people choose to cut the cord...

    "We dont know" that's just absurd.

  • TivertonBill's avatar
    TivertonBill
    New Contributor
    6 years ago

    Well, this is disappointing. Just signed up for the 12-month promotion for Disney+ via Cox and can't seem to get the app on the Contour2 box. Then I read all this. Sounds like an epic release fail to me. Seems the only recourse is to "submit a request" for the app? Terrible CX.

    • JonathanJ's avatar
      JonathanJ
      Former Moderator
      6 years ago
      @TivertonBill

      Disney has not yet released the streaming app to Cox. Cox Internet customers may use their internet service to access Disney+ at disneyplus.com.


      Jonathan J
      Cox Moderator
      • J_Rich's avatar
        J_Rich
        New Contributor
        6 years ago

        Late question.  So what is Cox doing to acquire this said name app from Disney?  Your answer is vague and non committal!

    • Andrew_Wees's avatar
      Andrew_Wees
      Contributor III
      6 years ago

      cox has no 12 month promotion, but Verizon does