Forum Discussion

Richard6484's avatar
Richard6484
New Contributor
3 years ago

Discovery Plus Buffering Issue

Hello,

I subscribed to Discovery+ to watch Shark Week content this week. I can access the app and log into it perfectly fine. However, anytime I try to watch anything, it just shows a black screen with a white buffering circle in the middle of it. Never actually loads and plays a show. This is across multiple TVs in the household. I have a CISCO Contour box that updates regularly. Also, other streaming services, such as Netflix and Amazon Video are working fine. Any idea if there's a problem with Discovery+ or am I doing something incorrectly?

Thank You for your help.

Discovery+
  • Baseball_Nut's avatar
    Baseball_Nut
    New Contributor II
    3 years ago

    Several months ago, I tried Discovery+ on the Contour 2 set top box - NOT the streaming device. Kept getting buffering every 30 seconds. Tried rebooting at the time but no joy. This did not - never has - with Peacock which admittedly is a free built-in app. Has your problem been resolved? Would resubscribe IF I knew we could watch D+ shows without buffering.

  • Richard6484's avatar
    Richard6484
    New Contributor
    3 years ago

    Just FYI, I have rebooted and ended up having the same problem.