Forum Discussion

tjharris's avatar
tjharris
New Contributor II
5 years ago

Difference in hr between tv essentials and contour tv essentials

I use mini boxes and don’t want a contour but would like peacock premium.

  • tjharris's avatar
    tjharris
    New Contributor II

    So I,m paying almost 200 a month tv and internet and don’t get a lousy 5$ service  this is stupid.

  • You should still be able to receive access through either their website or the app on a mobile device with just regular TV Essential but would need a Contour 2 receiver or a Contour stream player in order to be able to watch the Peacock app directly through a cable box.

    Requirements:

    Any level of Cox Internet service.
    Any level of TV service when using the Peacock app through any tablet, smartphone, or online.
    For the interactive Receiver app, you must have Contour 2 or Contour Stream Player service.

    Brian
    Cox Social Media Support Specialist
    • tjharris's avatar
      tjharris
      New Contributor II

      I get 

      Unfortunately, your Cox plan is not eligible for Peacock Premium, but you can still enjoy your Peacock Free account!

      when I try to link account can you check this for me?

      • BenS1's avatar
        BenS1
        Former Moderator
        @Tjharris

        You must have Contour TV or CoxTV to get access to the Peacock app. If you only have the Basic Box (Mini box) you cannot get access to the Peacock app.

        Ben S.
        Cox Support Forums Moderator