Forum Discussion

Dvhr's avatar
Dvhr
New Contributor
5 years ago

Deactivation of old cable box

Just received new contour box. How long do I have to activate the new one before my old cable box is deactivated by Cox? 48 hours? 10 days?

  • KevinM2's avatar
    KevinM2
    Former Moderator
    Hello, if the new receiver is taking the place of an old receiver, then once the new receiver is activated, the old receiver will cease to function. For additional support regarding self-activation, please feel free to reach out to us at cox.help@cox.com, Facebook, or Twitter. -Kevin M. Cox Support Forum Moderator