Forum Discussion

jc1's avatar
jc1
New Contributor
5 years ago

daily update changes resolutions

wondering if anyone knows if cox ever fixed the firmware for contour2 to not change resolution when it does the daily update or is there anyway to stop the daily update, saw there were several posts ...
jc1's avatar
jc1
New Contributor

yes, have a 9865hdc with component video just got it Sunday and every morning when it does it's daily update it switches the resolution from 1080i to 720p

JonathanJ's avatar
JonathanJ
Former Moderator
5 years ago
@Jc1

Please check and see if the TV resolution is set to 1080i.

Jonathan J
Cox Moderator
  • jc1's avatar
    jc1
    New Contributor
    5 years ago

    I set it to 1080i yet the daily update switches it to 720p every time, I don't want 720p I want to stay on 1080i

    • ColleenD's avatar
      ColleenD
      Moderator
      5 years ago
      Jc1,

      Please confirm in the TV user manual the resolution your TV is capable of. The box will typically detect and adjust to the TV's capabilities. -Colleen
      • jc1's avatar
        jc1
        New Contributor
        5 years ago

        my TV gets 1080i NOT 720p, the daily update switches it to 720p every time, WOW so far on here it's worse than the box updating.