Forum Discussion

Togepi's avatar
Togepi
New Contributor
6 years ago

Customer support for connecting Contour 2 to a Hub?

Is there any available customer support for exactly how to connect the Contour 2 to a Hub in order to connect it to Alexa or Google? Is there anyone at Cox knowledgeable enough to help me through thi...
Bruce's avatar
Bruce
Honored Contributor III
6 years ago

Doesn't Contour 2 already have a Voice Remote?

  • Togepi's avatar
    Togepi
    New Contributor
    6 years ago

    My mother cannot use her hands so the remote is useless.

    • KevinM2's avatar
      KevinM2
      Former Moderator
      6 years ago
      Hi Togepi, we're deeply sorry to learn about your monther's condition, and I understand this experience has left you frustrated and upset. At this time, Amazon Alexa is not compatible with our Contour 2 system. This is due a variety of factors that are currently outside of Cox's control. I have submitted a request to our Contour 2 team that handles guide enhancements, to see if this can be looked into in the near future. -Kevin M. Cox Support Forum Moderator