Cox wants more money
Having to reboot my modem more than usual, I noticed that I was eligible for an upgrade. It says that this will be at No Additional Cost. But if you go deeper into pricing, it is only $0 for the firs...
Hi too_cheap_to_bu,
This is indeed most troubling to hear. Customer service is very important to us. We value you and want you to have a positive experience with us. I would really like an opportunity to address each of your concerns? Please reach out to us on Twitter at @CoxHelp, visit us on Facebook, or email at cox.help@cox.com.
Surely we can work together to improve on our relationship.
Cox Support Forum Moderator
