Forum Discussion
Hi, thank you for being the very best part of Cox. I am so sorry that you are having issues with your services. We would like to help you. When you have a moment for support, please send us an email at Cox.Help@cox.com. Our forums are for customer-to-customer interactions about Cox's products. We look forward to working with you.
- tfuertes2 years agoNew Contributor II
Hi Jim Jay, you are 1000% correct. We got talked into the new panoramic wifi and it is so BAD Cox had to hard wire our smart TV to get a signal. We are just waiting for Spectrum to get to our area to switch.
- Larryc2 months agoNew Contributor
When my service be back. I was told it would be fixed by 4 pm Tuesday. It now almostb11 pm Wednesday. Guess what. Tech support does not know what they talking about. Incompetent people.
- NicholeC2 months agoModerator
Hi Larryc,
I'm sorry to hear you've been without service. I understand it's frustrating to see an ETR pass. We'd be glad to help. Please email our team for support at cox.help@cox.com
Thank you.
- WiderMouthOpen2 months agoEsteemed Contributor II
So who is the very worst of Cox? Why is someone who says they're senior and not particularly technically competent the best of Cox. Seems like it's strange Random compliment to just throw around. If I didn't know it was probably created by an AI tool you're using, I'd almost think you were being sarcastic.