Forum Discussion

Vicki_Baldwin's avatar
Vicki_Baldwin
New Contributor
7 years ago

cox remote

I HATE my new remote. It freezes all the time and the only way is to take out the batteries. I HATE my remote. I want my old remote that worked just fine. I am afraid to use the voice control because it not only freezes the remote but it freezes the whole TV. Does any one else have these issues.?

  • JonathanJ's avatar
    JonathanJ
    Former Moderator
    7 years ago
    @Vicki Baldwin

    I apologize for any inconvenience this has caused Please make sure the remote and cable box has a clear line of site and free from any obstructions.

    Cox support moderator
    Jonathan J