maddalenam
7 years agoNew Contributor
Cox Recording Repeats when I ask for New only!
I am so annoyed by this issue - and it's not a new one either. It sure is taking Cox a long time to figure this one out. I used to have Verizon FIOS and never, ever did i have this issue.
At first I thought it was "operator error" so I checked to make sure my DVR recordings were set up to record only NEW episodes, instead I am getting old and new! Worst yet, Cox is labeling these repeat shows as "new". I start watching them just to realize it's a repeat.
What is Cox seriously doing to fix this issue?